Who we are
IK Studios is an independent software studio based in the Netherlands and the maker of Vault One. We operate in English and Dutch.
How to reach us
| Reason | Where | Notes |
|---|---|---|
| Support, privacy & security | support@ikstudios.nl | General help, GDPR requests, and security reports |
| Business & billing | sales@ikstudios.nl | Plans, invoices, and partnerships |
| Product feedback | feedback@ikstudios.nl | Ideas and feedback on our products |
| Press & media | support@ikstudios.nl | Use subject “Press” — see Press & Media |
For Vault One product support specifically, you can also use the in-app support tools and the Vault One Trust Center.
Specialised requests
- Privacy & data rights: see GDPR Compliance and email support with “Privacy” in the subject.
- Security vulnerabilities: follow Responsible Disclosure.
- Copyright notices: see the Copyright Policy.
- Data Processing Agreements: see the DPA page.
Formal legal notices
Formal legal notices may be sent by email to support@ikstudios.nl with “Legal notice” in the subject. We will route them to the right place.
Company registration details
We are happy to provide our formal company registration details — such as our Chamber of Commerce (KvK) number and registered information — to verified parties with a legitimate need, on request. We do not publish them on this page. This keeps the document accurate rather than asserting details that should be confirmed at the point of correspondence.
Response times
We are a small team and answer as quickly as we reasonably can. Privacy and security matters are prioritised, and statutory deadlines — such as the GDPR's one-month window — are always honoured.